updated 06/13/2014 AT 9:00 AM ET
•originally published 06/13/2014 AT 4:05 PM ET
In theory, it certainly seemed like a match made in heaven – the world’s leading cat behaviorist and the world’s craziest cat.
In reality, however, things turned out differently for Jackson Galaxy, host of the Animal Planet show My Cat From Hell, and a 22-lb. feline named Lux, who made headlines around the planet in March when he allegedly flipped out on his owners, forcing them to call 911 for help.
“In the 20 years I’ve been doing this, I’ve never met a cat like Lux,” Galaxy tells PEOPLE of his time spent trying to help the troubled feline, which viewers can see in an episode airing on Saturday, June 14. “I can say without hesitation that Lux is the most complicated character I think I’ve ever dealt with.”
Galaxy traveled up to Portland, Oregon, three times following the 911 incident, working with the couple – and Lux – after they agreed not to relinquish the cat to an animal shelter. In the months that followed, he tried to get to the bottom of what led to Lux’s freak out, which started when he clawed the couple’s infant son after the tyke yanked his tail.
“The kid was bleeding,” says Jackson. “So the father tried to kick Lux and he became Dr. Jekyll and Mr. Hyde, and suddenly started menacing everybody. The family ended up barricading themselves in the bathroom and calls 911. You can hear the cat howling in the background during the call.”
In an attempt to try and better understand the normally mild-mannered Lux, Jackson had vets perform brain scans and an MRI on the animal, and examine his blood. “I left no stone unturned, but I never actually saw his crazy side. He’s normally the sweetest cat in the world.”
Over the past five seasons of his show, Galaxy has always been able to solve the behavioral problems of those felines whose “guardians,” as he calls them, turn to him for help. But with Lux, he admits, it was different.
“This episode ended with a beautiful red bow that was promptly set on fire,” Galaxy laughs. “My ego took a huge beating. I’ve worked with thousands of cats, but he truly stands out as an enigma.”
To see more of Lux’s story, watch My Cat From Hell on Saturday, June 14 at 8 p.m. ET on Animal Planet.